This is an English translation provided for convenience. In case of any discrepancy, the Romanian version prevails. Read the Romanian version
LA MAISON DE CAROLINE S.R.L. (CUI RO29092584) sells accommodation at La Maison de Caroline guesthouse and restaurant services. We do not sell physical goods, so nothing is shipped or delivered by courier: the service is provided at the guesthouse, at Str. Primăverii nr. 11, Alba Iulia 510101, Alba County, Romania.
1. Booking confirmation
- As soon as you submit your booking on lmdc.ro, you receive a confirmation by email with the booking code, the dates, the rooms and the total price.
- For bookings paid online by card, the confirmation is sent once the card-issuing bank has approved the payment.
- The email contains a personal link where you can view your booking at any time and cancel it within the free cancellation period.
- If you have not received the email within a few minutes, please check your Spam folder or call us.
2. When the service is provided
- The accommodation is provided for the booked period: check-in from 14:00 on the arrival date, check-out by 12:00 on the departure date.
- On request and subject to availability, we can arrange an earlier arrival or a later departure.
- Please let us know your estimated time of arrival, especially if you arrive late in the evening.
3. On arrival
Each adult guest presents a valid identity document (identity card or passport); the details are entered in the register of accommodated guests, as required by law. At reception we confirm your room and give you the key.
4. What the price includes
- The room or apartment booked, for the nights and number of guests in the booking, with VAT included.
- A buffet breakfast is served every morning and is included in the room rate.
- Free Wi-Fi, toiletries and the amenities listed on each room’s page.
- Any extra services (restaurant meals, other requests) are paid separately, at reception or in the restaurant.
5. Invoice
The tax invoice is issued by LA MAISON DE CAROLINE S.R.L., at reception. If you need an invoice in the name of a company, please give us the company details in the booking notes or at check-in.
6. Restaurant
Table reservations requested on the website are confirmed by telephone. Meals are served and paid for in the restaurant; there is no home delivery.
7. If we cannot provide the service
In the exceptional event that we cannot provide the booked accommodation, we will inform you immediately and offer you an alternative. If you do not accept it, any amount paid is refunded in full, under the Return and refund policy.
8. Contact
0752 624 766 · contact@lmdc.ro. Full terms: Terms and conditions.